Knowledgebase

Please submit a request to support@neutrohost.com complete with login details.

We can transfer all settings from your previous hosting, provided that your previous hosting uses cPanel.

The content transfer is free within the first 30 days; for any requests outside the first 30 days, we will reply back with a quoted price.

Our support team will make every effort to help you move your site to us. However, transfers are provided as a courtesy service, and we can not make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. We will try our best, but in some cases we may be unable to assist you in a transfer of data from an old host.

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